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Quality Question Bank
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Question:

Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in:
  1. a project completed in the shortest possible time
  2. a product or service that conforms to the requirement specification
  3. an award-winning product that brings public recognition to the project
  4. an innovative project that establishes the qualifications of the project team
  5. B and C






Q2. Statistical Process Control uses diagrams called "Control Charts." These charts depict horizontal, parallel lines to represent ______________ standard deviations.

  1. six
  2. five
  3. four
  4. three
  5. two
Correct Answer

Q3. Pattern in control charts which show the tendency to cluster around central line is termed as:

  1. Stratification
  2. Mixture
  3. Cyclic pattern
  4. Shift in process level
Correct Answer

Q4. Which of the following is the key benefit of multi-vari charting?

  1. It keeps track of the time when measurements were made
  2. It graphically displays the variation in a process
  3. It assists in the breakdown of components of variation
  4. It is much easier to plot than most control charts
Correct Answer

Q5. Check the following statements for being applicable to JIT

  1. JIT is only useful in a high product variety environment
  2. JIT pushes inventory through the operations process
  3. JIT will overcome poor component manufacture
  4. JIT seeks to reduce inventory in an effort to reduce waste
Correct Answer

Q6. The roof of house of quality shows the interrelationship between:

  1. Functional Requirements
  2. Design Attributes
  3. Service Process
  4. Manufacturing Process
Correct Answer

Q7. In ______________ step of Quality Function Deployment, product or service requirements are collected and analysed through techniques like market research.

  1. Identify Customer Attributes
  2. Identify Design Attributes / Requirements
  3. Conduct an Evaluation of Competing Products.
  4. Evaluate Design Attributes and Develop Targets
Correct Answer

Q8. Which of the following is not part of the Total Quality Approach?

  1. holistic thinking
  2. focus on short-term financial performance
  3. focus on desirability
  4. team thinking
Correct Answer

Q9. The quality management tool that can be described as "a diagram that rank and displays defects in order of frequency of occurrence (from left to right)" is a:

  1. Pareto chart
  2. run chart
  3. control chart
  4. vertical bar chart
  5. histograms
Correct Answer

Q10. Which of the following should be reviewed by the organization to identify requirements for operations that realize products or deliver services in order to ensure compliance with specifications?

  1. Inability to comply with contractual requirements
  2. Training and competence of people
  3. Problem conception
  4. Irrelevant statutory and regulatory requirements
Correct Answer








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